Frequently Asked Questions
How do I search for my breed?
Breeds are categorized by their AKC Groups: Sporting, Hound, Working, Terrier, Toy, Non-sporting, Herding, Miscellaneous Class. Each of these groups is one COLLECTION in the store. If you click on a Collection, the breeds in that Collection are listed. We may not have developed images for your breed yet, so sign up for the monthly email letting you know what is being added to the store. Within each Collection you can use the search bar to enter your breed, the item you are looking for, or a particular vibe you love. You can find the ever-growing list of vibes on the Vibe page of the website. For example, under the Toy Group Collection you can search for “Chihuahua, steampunk” to see all products with that breed and vibe.
There are also Collections for Non-canines (e.g., wildlife, cats, horses, etc.), Coffee, and Just Fun. Check them all out!
What is a “vibe”?
A vibe is the emotion or impression of a person, place, or thing. It’s a first impression, but a lasting impression. I am having so much fun creating all the different vibes and I hope you find a couple of them you love too.
For a list of all the vibes I am working on, click here. If you have ideas for vibes you’d like to see then drop me an email and if the idea speaks to me I will add it to the list.
What if I’m not happy with my order?
If you are not completely satisfied with your product(s) you can email us using the Contact page to return the product and receive a refund. Refund requests must be received within 2 weeks of the delivery date of the specific product. In Houndsight LLC will pay the cost of shipping the product to our business address, or to be returned to the vendor depending on the issue, but the original shipping cost cannot be refunded.
Products that have been personalized are not eligible for refunds, so please review all personalized elements carefully before ordering!
What is your privacy policy?
In Houndsight LLC does not sell or share your personal information, including name, address, phone, email, or other identifiable information. Your information does need to be given to the vendors who print and ship our products so they can fill your order. In Houndsight LLC is not responsible for communications or other uses of your information by third parties; however, we choose vendors that align with our values.
Where do you get the images you use on your products?
Most of our images are created using artificial intelligence (AI), specifically, we use the Openart.ai program. Our products are meant to appeal to both the everyday companion owner and the serious breed fancier. The images are created in our various styles (vibes) and reviewed by breeders and dog show exhibitors using the official breed standards to ensure accurate breed representation. If you have comments on your breed, ideas for a vibe you’d like to see in your breed or want to purchase items with a breed we have not yet developed please email us. We love to hear your ideas!
Why does it take so long for my order to arrive?
In Houndsight LLC sells our products using a print on demand (POD) model. We do not keep inventory on hand and when you place an order your products are created at that time specifically for you. This helps to keep our costs down and gives us better quality control. Please be sure to allow approximately 10 business days to receive your items. We use more than one vendor and items in your order may be printed by different vendors; items may each be shipped separately and arrive at different times. We choose specific vendors for every item to ensure each item you order is the highest quality we can send you.
I don’t see my breed!
In Houndsight LLC was founded in March 2025, so we are a brand-new company! We are working as efficiently as we can to develop great images you will love for every breed, but it takes time to create images that meet our standards. We are starting with the AKC and UKC recognized breeds; first with the most popular breeds and then working through the rest by group, starting with the Hound Group. We will get to your breed ASAP. Sign up for our newsletter to stay informed of new breeds being added to the store, and follow our Facebook page (In Houndsight LLC) to vote on new breed designs!
Will you have products for Doodles, MaltiPoos, CavaChon, etc.?
We love all dogs!! Unfortunately, to create images that will look like your own pet we can only work with breeds that are included in a registry (like AKC, UKC, etc.) and have a detailed breed standard. There are so many variations in what the different breed mixes look like that it is not possible to create an image that is representative for everyone. However, we hate to not have products you will love, so we can revisit this question in the future when we have gone through the registered breeds.
What about cat breeds? Horses and other animals?
Currently there are a few designs with animals other than dogs. Use the store search feature to find them. Eventually we want to include cat breeds, horses, wildlife, possibly cattle, etc. First, we are committed to developing great representative images for all 300 or so dog breeds, so it will take a while to move on to other species. But, if you have a special event and would like us to create trophies, other prize items, fundraisers, etc., then email us using our Contact page and we will work with you to create specific images for your event.
Can I order in bulk?
Yes! We would be pleased to assist you with bulk orders for trophies, specialties, puppy packets, fundraisers, etc., but we do not currently produce products for distribution to resellers. Submit a Contact form letting us know what you’d like and we will gladly work with you on design, products, and pricing.
Can I create my own images to use on your products?
If you are skilled at using AI to create images and are familiar with reading and interpreting a breed standard, you may want to join our team and get paid for your work. We will purchase breed-specific images that follow our rules to ensure correct formatting, adherence to copyright laws, etc.
Images will only be purchased as a “work for hire” and with a non-compete agreement. Submit a Contact form for details.
Reach out to us
Still have questions? Reach out to our customer support and we will love to assist!